My Energy Xpert: a home and small business energy management solution by energyX Solutions

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Pitch

My Energy Xpert is a SMART energy audit and monitoring app empowering people to save time, money and lower their energy footprint.

Description

Summary

At energyX, our motto is ‘energy management for all’ and we envision a world where every home and business has the ability to implement an energy savings program that is relevant and customized to their building and behavioural profile.  

Conventionally, creating a building specific energy savings program starts with an energy scan that involves expensive engineers and costs more than one year of potential energy savings.  The result is that homes and small businesses are effectively excluded from identifying large scale conservation actions. This leaves a significant portion of energy savings on the table as residences and small business account for approximately 40% of all electricity consumption in North America (EIA, 2016).

This is why we developed our flagship product, My EnergyXpert, a novel building energy scan that is simple enough for anyone to complete in 15 minutes. Our unique technology combines technical, quantitative data with simple qualitative input resulting in a new kind of energy scan that is 800% faster than conventional energy audits at 1/10th of the price.  On average, our scan identifies improvements capable of saving 25% of current energy consumption for the consumer; with an average of 70% of recommendations resulting in actual building retrofits.

Like conventional energy scans, My EnergyXpert informs consumers on a comprehensive range of energy efficiency solutions by providing customized recommendations along with accurate predictions of the costs involved and the achievable savings. Unlike conventional scans, our platform links with contractors, marketplaces, and subsidy programs to facilitate and implement our recommended building retrofits.  

My EnergyXpert is a springboard to small building energy efficiency with the potential to reduce greenhouse gas emissions by more than 10% across North America.

The Ask

We are actively looking for partners to roll out our My EnergyXpert platform in their communities and service areas.  

As we expand, we will need to augment our current team with additional members.  We are always looking for passionate people with expertise in operations, IT services, software development, and customer service.

What actions do you propose?

Our Vision

We have a vision in which home and business inhabitants will play a vital role in the energy and resource management systems of the future.  Individuals and communities will intelligently manage their own energy needs, energy production will be decentralized, and a diverse range of low or zero carbon sources will be abundant.  Utility services, such as water and waste management, will be under the oversight and control of building inhabitants and local communities.  Conservation and sustainable resource management will balance environmental impact.  Building performance will be tailored to the usage patterns and lifestyles of the building inhabitants with full oversight of their critical building systems.

We believe that we are in the middle of global transition in terms of building performance, and we see that people are at the center of this transition.  In order to make our vision a reality, we recognize the need to engage and empower others in creating the solutions that willlt take us into the next generation of buildings.

Residences and small businesses account for nearly 50% (EIA, 2015) of all buildings and 40% of all electricity consumption in North America (EIA, 2016).  By addressing the residential and small business markets we fill a service gap in energy efficiency services, which have largely professionalized around serving the more lucrative large commercial and industrial markets.  In addition, we engage 50% of the building market in creating a more sustainable energy future.  

What we are currently seeing in the market today is that the price points of the current building energy scans and audits simply don’t make sense for the average consumer given their potential energy savings. Consumers that do move forward with building scans are confronted with highly technical reports that do not provide an easily understandable direction of exactly how improvements should be made. As a result, gains in small building efficiency are found mostly in new-built construction while the existing building stock remains a sink of energy consumption.  This is in spite of the recognition that dollars spent on energy efficiency pay-out 2 to 1 compared to dollars spent on new construction.  Neglecting inefficient building stock costs society money and damages the environment.  It’s time we changed that by designing new services that specifically address the needs of small buildings and engage the people who live and work in them (which is pretty much everyone)!

My EnergyXpert

We have developed a digital energy scan for homes and small medium businesses called My EnergyXpert that can provide actionable results in 15 minutes.  My EnergyXpert is simple and customer centric enough for a building inhabitant to complete unassisted, and provides detailed results that are as accurate as engineering scans costing ten times as much.  We use the Internet of Things coupled with a proprietary algorithm, cloud computing and machine learning to predict the improvements that will save consumers the most on their current energy bills through systemic building improvements. Through gamificiation and social sharing, consumers are able to compare their saving potential and results with their community and networks thereby leading to mass appeal and integration.

Through our unique approach we combine quantitative data points, such as energy consumption from utility bills or smart metering, with qualitative data points entered by the building inhabitant regarding usage patterns, preferences and intentions. This is a crucial part of generating results that are not only accurate, but also relevant to the consumer. It marks the beginning of the engagement process that ultimately pulls consumers to make both behavioral changes and structural building modifications to realize their building’s full savings potential. My EnergyXpert bridges the gap between energy savings and behavioral changes.

By aggregating information from a range of potential sources and asking building inhabitants a series of simple questions, we are able to provide an optimized prediction of energy reduction potential.  This results in a clear and actionable plan that anyone can create completely on their own from the comfort of their home or business. Moreover, our plans are customized and tailored for renters and tenants (where the focus is on low hanging, ROI focused retrofits) as well as for owners and landlords (where the focus is on capital intensive, high value added retrofits). Our platform can also act as a mechanism for tenants to motivate and incentivize their landlords to implement these recommended capital intensive retrofits. This allows us to be relevant to the entire market.

What truly makes My EnergyXpert novel is that the data generated by completing the scan and creating a customized building energy savings program can be fed directly into channels that will assist the consumer in taking action.  My EnergyXpert is provided to the end-consumers via a channel partner that is frequently a utility or energy retailer.  This allows building energy savings programs to be integrated with installation and subsidy options already available through the energy supplier.  To compliment this channel, energyX creates additional relationships with local vendors, contractors, and financiers to ensure that consumers are not left stranded with a savings program and no path forward to execution of that plan.

In general, we propose the following actions:

1)  Roll out of our simple and automated online energy management platform to as many residences and small businesses as possible within North America and globally.  

2)  This roll out will be accomplished by working closing with existing stakeholders and channel partners such as energy utilities, retailers and municipalities.

To accomplish a roll out on such massive scale, we are licensing My EnergyXpert to utilities and retailers as a Software as a Service (SaaS) enterprise software solution and empowering them to white label, customize and deploy My EnergyXpert to communities as a turn-key sustainability program. This gives consumers (e.g. households and small businesses) access to building energy audits, energy monitoring services, and other resources needed to take action and reduce building energy consumption.

My EnergyXpert will form the basis of a sustainable energy platform that can be executed by utilities and energy retailers while providing consumers with full control over their energy usage by creating a customized energy efficiency plan. We will also provide utilities with anonymized data that can be used to create effective subsidies, test and deploy new products, and even target infrastructure improvements.

Scaling Up

Scaling up our project to reach neighbourhoods, communities and cities is fully in line with Ontario’s Climate Change Action plan publically released on June 08, 2016. The plan outlines the key actions the government will take to combat climate change, create good jobs in clean tech and construction, increase consumer choice and generate opportunities for investment in Ontario, including:

+   Establishing a green bank that would help homeowners and businesses access and finance energy-efficient technologies to reduce greenhouse gas pollution from buildings.

+   Halting the ongoing rise in building-related emissions by giving Ontarians more choices, incentives and tools to make the right energy choice for their homes and businesses, by providing better information about energy use by buildings and homes, and making new buildings increasingly energy efficient over time.

+   Making Ontario one of the easiest and most affordable jurisdictions in North America for homeowners and businesses to install or retrofit clean-energy systems like solar, battery storage, advanced insulation and heat pumps, while helping to protect and support low-income households, vulnerable communities and many renters from the cost impacts of carbon pricing.

As a local cleantech solution, we are currently working with Premier Wynne’s team to build on this climate action plan to provide low-cost energy scans delivering energy management for all for cities across Ontario. We are doing this across the following three fronts:

Utility territories – roll out to a utility territory, aggregate improvements and set an average.  Then reward biggest movers for action with bill reductions or badges, prizes. We are currently in the process of working with all of the 73 utilities across Ontario to license My EnergyXpert and roll our platform across their residential and small commercial customers.

Municipalities – roll out to neighborhoods and set neighbourhood energy scores.  Use the results to target low carbon improvements, identify areas that need building improvements vs areas that could use other improvements (i.e. transportation) to further drive down carbon.  Although individual building ratings are starting to become more common, this would be a first in the sense of a neighbourhood wide energy score. To this effect, we are currently in looking to form a partnership with the City of Toronto in driving the city towards a netzero development strategy.

School systems – send home scans with students, train students to complete scans at home and in the local community. Use these scans as a school fundraiser, and then use proceeds to invest in school building improvements.  Create a recycling fund from school building energy savings and energy scan proceeds to make ongoing improvements and conduct maintenance. This is being done in the Greater Toronto Area (GTA) by one of our channel partners, Efficiency Capital Corp, who are recruiting and incentivizing student to conduct energy audits of multi-residential and small commercial building in their neighbourhoods and communities using our My EnergyXpert platform.

Our Target Market

The ideal customer is a residence or small business with a building under 50,000sqft.

Customers with buildings constructed or last renovated before 1980 typically have the best return on investment for implementing improvements as well as the most potential savings typically 25 – 35%.  However, savings of around 10% can be identified even for recent construction.

Our platform is not dependent on population density, or a density of buildings in the ideal range mentioned above.  This is because a combination of categorical data and local data is used to model each building.  Categorical data is derived or populated in advance for any given region, and is not generated by users on the platform.  For example, unlike a review site which requires reviewers to enter reviews in order to populate the global review database, our algorithms work of off existing databases (either pulled from government or public databases, or created by our team) to allow users to generate immediate results no matter how many scans of similar buildings have been completed in their area.  As more scans are completed in a given area, the resulting anonymous data can be used to calibrate our models for a given region making the application’s results (typically in terms of projected installation cost) more accurate.

As more users complete scans in a particular area the opportunities for localized social interactions also increase.

The simplest opportunity here is to introduce gamification based on aggregated local data.  For example, setting a local average energy consumption baseline and then challenging individuals to beat that average in their own buildings.  Taking an e-commerce approach also yields higher engagement; for example, by suggesting improvements based on popularity or positive reviews in the area.

The platform could also provide people with an opportunity to further connect with others through an actual social sharing site.  Profiles are automatically created as users work through the online energy scan.  These profiles, with user permission, could then immediately generate a searchable profile on the social site that would allow users in a given region and across the globe to connect and share their experiences.  Such online improvement communities are not new; for example, Home Energy Saver [http://homeenergysaver.lbl.gov/community] has a social site; however, activity on the site is limited.  To improve engagement, we will apply the same predictive capabilities to prompt users at regular intervals (ranging from 1 week to 3 months); simply providing content is not enough.  All content generated through the application will also result in a prompt to store this information on their public profile.  Users will be updated with other user data indicates that savings from a given measure may be higher or lower, based on empirical evidence, or whether typical costs may be higher or lower.  When users in a particular geographic area share an interest in the same improvements such as insulation, solar PV, or geothermal, then prompts can be sent to these users automatically with an opportunity to opt-in to a group purchase.  Connections or suggestions of local contractors can also be provided at this stage.  

An additional opportunity would be working with utilities and set localized utility rates based on community wide improvements of energy efficiency compared to the localized building potential or regional consumption averages.  In this way, our algorithms could feed into, or draw data from, demand response programs.  Sets of data across a community could be used to collected aggregated building inventories and design demand response or on-demand pricing programs for utilities.  At a basic level, this data could be used to design both product and energy commodity offerings for specific communities.  At it’s most advanced, our platform could become the basis for community or even region wide rate setting and demand monitoring because it supplements consumption data with information about what devices are in a building, how often they are used, what improvements are made over time, and how these characteristics related to other similar (and dissimilar) building and customer profiles.  

The User Experience

All of the above actions are in line with our mission to mainstream smart building improvements for the residential and small medium business market by creating technology that people can use to manage and control their building’s energy, utility services, and overall performance.

The first step in this process involves helping people to understand the improvement potential in their building and this is exactly where My EnergyXpert excels.  My EnergyXpert provides accurate improvement advice and allows individuals to create their own improvement plan.  It does this in an average of 15 minutes for less than 1/10th the cost of conventional energy scans and audits currently available.  Best of all, anyone can access our application from the privacy of their own home or business and complete the scan on their own.  Simply put, we take away all of the factors that typically deter action during the first critical steps toward building energy efficiency.  

Residential and business customers using My EnergyXpert  take the following 5 steps as part of their user experience:

1) Completing the My EnergyXpert building scan

The consumer accesses the My EnergyXpert application online and answers a series of questions relating to their energy usage patterns, behavioral preferences and details around smart devices, lighting, appliances, heating, cooling, insulation and solar. The App is designed to take no longer than 15 minutes to complete; keeping our three guiding principles in mind: simplicity, accuracy and customer-centricity.  We keep the user interface as simple as possible by importing any available technical and quantitative such as: utility bill data, weather data, building/property information from municipal databases, data feeds from existing smart devices, etc.  We maintain high accuracy through a powerful algorithm based on standard building analysis calculations.  We remain focused on the customer by working closely with our channel partners to customize the interface for each market we engage.     

2)  Immediate calculations of results

Using the imported quantitative data in combination with consumer-input qualitative information we create a building profile.  This building profile allows the My EnergyXpert application to select building improvements that will benefit the consumer and then calculate the potential energy savings and costs of implementing the improvement.  All of the potential improvements are then displayed for the consumer along with a number of other factors, such as carbon offset and/or return on investment, so that the consumer gains a holistic view of their buildings energy management potential.

3)  Creating a customized building energy savings plan

The consumer will have the transparency to select the improvements that are the most relevant to them based on costs, payback, ROI and/or CO2 reductions. They are also given the flexibility to enter the budget they have allocated for energy efficiency measures, and based on this budget, our calculation engine will indicate the most feasible energy savings plan.

The energy savings plan automatically segments the retrofits into two categories. The first category includes simpler upgrades that are particularly suitable for tenants (low hanging fruits such as LED lighting measures which do not require large capital expenditures).  The second category consists of more in-depth improvements that are more interesting for owners and landlords because they require larger capital expenditures (such as HVAC systems, insulation, and solar systems).

4)  Selecting a plan and taking the next steps

Once the consumer has accepted the plan, they will be able to automatically schedule the installations and select from payment / financing options.  Depending on the channel partner that is delivering My EnergyXpert, there may be additional options available for the consumer such as participation in subsidy programs, e-commerce platforms for streamlined purchasing, and energy label certification.   

5)  Monitoring and follow-up

The final step is the on-going review of energy consumption via real time monitoring.  This step validates the impact of completed installations and identifies behavioral issues that can drive further cost reductions. The consumer is provided with a monitoring dashboard that allows them to proactively review the energy they are saving over time as a result of the structural retrofits that have been implemented. Combined with a change in consumer behavior, annual energy savings are typically in the range of 25%.

Our Methodology

Our methodology is based on the discovery that the average person has a significant untapped knowledge of how their building consumes energy.  When we started developing My EnergyXpert in 2014, we began with the belief that people were only aware of how much they pay for energy every month and possibly how much energy they actually consumed, as this is the information on the energy bill.  Through a series of customer interviews we determined that, in reality, the opposite was true.  Virtually no one knows how much energy they consume (in terms of units of energy) and only about half of people know what they pay per month for energy.  Although the average person is not able to talk about energy use in their building using engineering jargon, the majority of people were able to describe their buildings insulation, describe their heating and cooling systems in basic terms, and identify different types of lighting.

This finding ultimately led to the development of My EnergyXpert with the concept of creating an energy scan that anyone could complete on-line, unassisted.

Simple questions regarding the (conditioned) floor area of a building, number of floors above and below grade, year of construction, and building location can be answered by virtually any building inhabitant.  This information is then compared with our database of building information largely pulled from municipal and government sources as well as whatever academic research and case studies are available.

More complex quantitative information is pulled into the application as automatically as possible.  For example, through partnerships with energy utilities and retailers (and Green Button data where available), customers can automatically import their energy consumption and cost data.  When an import isn’t available, customers can choose to move forward with either default options based on their building description, local averages, or they can manually enter information from energy bills.  Using this information, a baseline energy consumption can be constructed and weather normalized.

The building description and energy data form the basis of a building energy profile which can be used to predict how various improvements will affect the building in terms of energy and cost savings.  The building energy profile can also be compared to other ‘model’ profiles to fill in missing data or identify and account for user inputs that don’t seem reliable based on typical building and energy usage patterns.  In this way, our algorithms are able to take user input which is most qualitative and use it to match the building with a model profile from which quantitative data can be pulled to supplement the necessary energy and cost calculations need to create a building energy improvement plan.

Once the building profile is created, the questions do not require measurement (because measurements are based on the building profile) so each improvement section can be completed in a matter of minutes.  My EnergyXpert typically guides the customer through six improvement sections: Building Automation, Lighting, Appliances, Heating & Cooling, Insulation, and Solar.  With an average of 2 minutes per section plus some additional time for completing the building profile, a typical user can generate results in about 15 minutes.

Again, qualitative data collected through the improvement sections is used to pull appropriate data from databases.  This data is combined with other quantitative input such as information collected from utility bills and other smart devices in the building.  All of the inputs are pulled into standard energy efficiency calculations such as load calculations, heat transfer, and operating efficiency, and the result is an output that is with a 10% difference of engineering scans completed in a fraction of the time at a fraction of the cost.  

Increasing connectivity and next steps

We are seeing different countries putting regulations in place for homes to undergo energy audits with the results of the audits being transparent and public. For example, it is mandatory for homes in the Netherland to have an energy label prior to being sold.  In fact, buyers are willing to spend 6,000 euros more to buy homes that have a green energy label.

In addition, Ontario’s Climate Change Action Plan just released on June 08, 2016 states that a universal home energy audit, paid for by government, must be conducted prior to the sale of a home and that information must be provided to the seller during the purchase process. This is exactly in line with the philosophy of My EnergyXpert -  empowering homeowners with the knowledge to take climate action, while encouraging energy efficiency and conservation, stimulating local employment in energy retrofits, and helping build a clean economy in Ontario.

In a broader sense, the goal of any energy scan should be to incentive actions – stated differently, an energy scan should remove uncertainty for the consumer and provide them with a clear and simple path to complete building improvements.  In this way we will seek to connect My EnergyXpert with as many databases (e.g. real estate, weather, municipal permits, etc) as possible in order to complete as much of the required data input automatically.  Customers will then have a similar task of reviewing, correcting, and augmenting the profile that already exists.  This aggregation of building data may eventually serve another purpose as a combine record of not only the recorded history of a given building, but also its future potential in terms of improvements and upgrades.  Never before has such a comprehensive building database existed that specifies both the existing and potential characteristics of building stock.

This data could be used not only to link customers directly with government and commercial rebates, but also to design rebate programs based on the needs of local building stock and the predicted gains.  Matching customer needs, with potential return will increase the efficiency of rebate programs both in terms of customer engagement and cost effectiveness (in terms of matching incentives to the estimated reductions in energy consumption).

In addition, we are working closely with existing products such as NEST, EcoBee, Eyedro and other smart thermostats and energy monitoring applications in the following ways:

1) We recommend these products through My EnergyXpert as part of the energy savings plan for our consumers and then work with our fulfillment partners to install the recommended smart thermostat and energy monitoring device in our consumer’s homes or businesses.

2) We can tap into data produced by these devices to automatically update our building predictions, provide new recommendations, and track progress

Examples:

-   Recommend candidates for demand response programs such as Peak Saver Plus and track before and after results

-   Recommend candidates for smart thermostats

-   Recommend additional SMART building products based on compatibility with existing devices.

In summary, our solution provides:

-   A scan so simple anyone can complete it in 15 minutes using gamification and social sharing functionality

-   Results that are within 10% of the accuracy of conventional engineering scans

-   Customer acquisition and lead generation for other high value services

-   An on-boarding and up selling tool for product installations

-   Improved customer retention through valuable and relevant data insights via monitoring services/solutions

-   Consumer engagement and stickiness

-   Consumption and building data and business intelligence

Who will take these actions?

The objective of My EnergyXpert is to ensure that the consumer takes action and implements the improvements that lead to greater energy efficiency. Because the My EnergyXpert interface is so simple and intuitive, it does not require a highly trained individual, such as an engineer, to complete.

We recognize the role that trust plays in consumer energy management, so we prefer to work through existing partners (i.e. utilities and energy retailers) that already have relationships with consumer and can assist with the complex task of rolling out My EnergyXpert at scale through the following channels:

+ Online customer portals, websites and email campaigns.

+ Call center reps that engage consumers to complete the energy audit over the phone

+ ‘Walk through energy audits’ provided using door to door sales reps and students. One of our channel partners, Efficiency Capital Corp, is currently recruiting and incentivizing student to conduct energy audits of multi-residential and small commercial building in their neighborhoods and communities in the Greater Toronto Area using our My EnergyXpert platform.

We are also raising awareness through direct marketing campaigns such as flyers included with energy bill mailings and advertising through prominent industry publications.

Ultimately, home and business consumers will use My EnergyXpert to complete the scan of their own building.  They will do the scan by themselves given My EnergyXpert’s  customer centric design or via a trained person (from the utility or retailer) who arrives at the building and completes the application with the consumer as a walk-through building audit.  

We are also in the process of partnering with a number of service organizations that include contractors, energy monitoring companies, property developers and even financing providers.  The objective is to create a network of providers that are capable of taking consumers through the entire retrofit process in a way that is seamless, simple, and transparent.  

Where will these actions be taken?

We’re starting in Toronto where there is an existing supply of aging small building stock, and a political, social and economic climate ripe for sustainable change as per the recently released Ontario’s Climate Change Action Plan. Talks are also underway with clients across deregulated markets such as Alberta, Texas, California, New York, Illinois, and the United Kingdom.

The timing for market entry of a simple, accurate, online building energy efficiency solution in the North American market is ideal.  Our solution is so scalable that it is easily adapted for buildings in a wide range of markets including Europe and Asia.    

Particularly in our home of Ontario, Canada, province-wide energy conservation and demand management requirements, such as those enforced by the IESO, have created a mandate for energy efficiency solutions.  Available incentives for homes and businesses create an additional appetite for pragmatic and easily accessible solutions.

As in most other markets, utility and energy retail companies in Ontario are tasked with rolling out conservation programs and are held accountable by local, provincial, and federal agencies.  Unfortunately, the average utility company is underprepared to take on such programs because their resources are largely consumed with delivering energy and maintaining the associated infrastructure.  All the while, energy prices are strictly regulated keeping marginality razor thin.  This combination of constraints places utility companies in a difficult position.  In effect, they are caught by a mandate to act on conservation initiatives without the competencies or resources to effectively deliver such programs at scale.

Anywhere that utility companies struggle to serve their customers with energy management and conservation services and energy retailers struggle to keep their customers sticky and loyal, our solution can make an impact with homes and small business.  We see truly global potential.

How much will emissions be reduced or sequestered vs. business as usual levels?

My Energy Xpert allows people to easily identify and implement improvements that can lower energy consumption by an average of 25%.  Given that homes and small businesses account for 40% of all electricity consumption in North America, this represents the potential to lower total energy consumption in North America by 10% (EIA, 2016).  Carbon intensive sources account for approximately 90% of energy production (USDOE, 2009); therefore, lowered building energy consumption results in a prolonged reduction of greenhouse gas emissions.

My Energy Xpert focuses structural as well as behavioral changes for renters/tenants and landlords/owners and hence is able to be relevant to the entire market and move people towards taking action. The structural improvements suggested, such as LED lighting retrofits, HVAC modifications, and energy efficient appliances, are effective for the lifetime of the equipment involved, often 20 years or more, and result in a long term impact on climate change.

What are other key benefits?

Key benefits include:

- Consumers are offered accurate, affordable and trusted energy advice, and My Energy Expert acts as a valuable onboarding tool for conventional energy advisors.

-Our program streamlines retrofits in small buildings, and installation contractors can benefit from significantly reduced marketing and selling costs and increased customer volume.

-Building service providers can benefit from enhanced upselling of energy management services and building data services.

-We systematically reduce energy consumption, and offer consumer engagement, stickiness, and retention to energy retailers that reduces their customer churn. Moreover utilities are able to meet their conservation demand targets by enabling their customer base to implement the relevant retrofits that will lower building energy consumption.

-All of our channel partners are provided new revenue channels and collaboration opportunities  through the upselling of high value products and services through our platform.

What are the proposal’s costs?

We have secured investors and devoted resources to launch My EnergyXpert. It is currently being licensed as a Software as a Service enterprise solution to channel partners across North America.

We divide the implementation costs into three parts: one-time customization fees, software as a service licensing, and a variable per consumer fee for each completed energy scan using our platform.  The end result is a turn-key energy audit and monitoring solution for our partners at a total cost of around $50 per consumer.  

At this price point, My EnergyXpert costs a mere 10% compared to conventional energy audits.  

While the software licensing and fixed cost per scan covers IT operations costs such as hosting, maintenance, and upgrades , the customization fee is a one-time cost incurred by our channel partners to make business-value modifications to the look and feel of the platform.  As development progresses, the cost to customize the platform will reduce as the underlying architecture is further developed to allow for most modifications to be completed without coding.  This will result in a reduction of customization costs of approximately 50%. Economies of scale in IT operations and the cost to serve an individual customer are expected to kick in at approximately 100,000 end users which would further decrease these costs as well.

As user-ship increases, we fully expect costs to continue to decline – particularly if we are able to take a pure mass-market, direct to consumer approach to sales. In a high volume mass-market approach, operating costs could be offset through a commission on implementation referrals to contractors or advertising. In the short term, we expect the approximate cost of $50 per scan to drop to $25 per scan over the next 2 years.  Depending on uptake, costs will continue to decline over the next 5 years with the goal being a true embodiment of our motto: a scan that is free of charge to the end-user - energy management for all!

Time line

Setup and program lead times of My EnergyXpert with a channel partner typically take two to three months depending on the level of customization required.  With no customization to the current platform, lead times can be as short one month.  Once launched, the My EnergyXpert platform is operational and accessible online for consumers immediately.  All ongoing maintenance and upgrades are handled by us and platform uptime is generally higher than 99%.  

Consumers (homes and businesses) can generate meaningful results through My EnergyXpert in as little as 5 minutes; although most consumers spend approximately 15 minutes in the application.  A holistic building improvement plan generated through My EnergyXpert typically takes around three months to fully implement; although, this timeline varies significantly depending on the project scope, budget, and other individual factors such as if the consumer is a tenant/renter or an owner/landlord.  In general, consumers are free to take action as quickly as they like with timelines ranging from a matter of days to a year or more.  

Program progress, aggregated data and analysis are available to our channel partners from day one; with formal updates and analysis typically occurring at least once per month.  The total timeframe for a My EnergyXpert partner license can range anywhere from three to six months for a pilot project to up to three years for a full program license.

Related proposals

References

USDOE (US Dept. of Energy), "U.S. Primary Energy Consumption by Source and Sector, 2008" (2009) Retrieved from:http://www.eia.doe.gov/emeu/aer/pdf/pecss_diagram.pdf

EIA (U.S. Energy Information Administration. A Look at the U.S. Commercial Building Stock: Results from EIA's 2012 Commercial Buildings Energy Consumption Survey (CBECS). Release date: March 4, 2015.  Retrieved from: https://www.eia.gov/consumption/commercial/reports/2012/buildstock/

EIA (U.S. Energy Information Administration). “Electric Power Annual”. Release date: February 16, 2016.  Retrieved from:http://www.eia.gov/electricity/annual

US Department of Energy (USDOE).  Home Energy Saver.  2016.  http://homeenergysaver.lbl.gov/community

energyX. 2016.www.energyXsolutions.com

Suggested reading and general reference

Levine, M., D. Ürge-Vorsatz, K. Blok, L. Geng, D. Harvey, S. Lang, G. Levermore, A. Mongameli Mehlwana, S. Mirasgedis, A. Novikova, J. Rilling, H. Yoshino, 2007: Residential and commercial buildings. In Climate Change 2007: Mitigation. Contribution of Working Group III to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change [B. Metz, O.R. Davidson, P.R. Bosch, R. Dave, L.A. Meyer (eds)], Cambridge University Press, Cambridge, United Kingdom and New York, NY, USA.